Jill’s Consignment

Jills consigment logo white 2x
Menu

Policies

Jill’s Consignment is not affiliated in any way with any of the designers, brands, or manufacturers whose products appear on our website. 

We are simply a consignment and resale business that buys and sells authentic, pre-owned designer goods. 

With that being said, we guarantee the authenticity of every item we sell.

Jill’s Consignment sells only authentic designer labels. We are proud of our top-notch reputation. Needless to say, we authenticate every item that comes through our doors before it is added to our online boutique. Every designer brand has specific markings, engravings, fonts, date codes, holograms, serial codes, microchips and other identifiers specific to that brand. When it comes to quality and workmanship, even the very best “super fakes” can’t replicate the real thing. We have been reselling Louis Vuitton, Chanel, Gucci, Bottega Veneta and other designer labels since 1996. If a counterfeit bag is sent to us, it is either sent back to the sender at his/her expense plus a $50 fee, or disposed of by Jill’s Consignment, PERIOD.

Jill’s Consignment accepts Zelle and checks. For international orders we use international bank wire.

Due to rampant credit card fraud we no longer accept credit cards. 

To make a purchase, please use the contact link beside the product you wish to purchase. You can also call or text (text preferred) 904-608-6197. Let us know if you wish to purchase outright or place the item on layaway. You’ll then provide us with your shipping address and submit your payment or layaway deposit.

Payment options are:

Zelle: an easy and safe way to send money directly from your bank to ours. We’ll need your email address or mobile phone number to send you a request, or you can send your payment directly to our phone number 904-608-6197.

Check: there is a seven business day hold on out of state checks. Your order will ship seven business days after your check is received.

Sales tax of 7.5% will be added to all items shipped within Florida. There is no sales tax for items shipped outside of Florida.

Before any item is shipped to you, it is inspected again for any flaws we may have been missed. We are known to be meticulous in our inspection of all items that come through our doors. 

If there is a scratch, it will be photographed and described in the listing. 

If there is a slight odor, it will be described in the listing. 

If there is a rub mark on a corner, it will be photographed and described in the listing. 

Any and all flaws will be photographed and described in the listing.

In the unlikely event you aren’t happy with your purchase, please return it within 3 days of receiving it. We will refund the purchase price less original shipping and any associated Zelle or bank wire charges within 48 hours of receipt of your return provided the item meets the below criteria.

We will not issue a refund for items that are: 

• not the original item we sent you

• returned worn or damaged or in any way not in the same condition as it was sent to you

• returns postmarked more than 3 days after the delivery date or attempted delivery date. 

Return shipping including insurance is paid by you and you assume the responsibility of getting the item back to us. 

By purchasing an item from Jill’s Consignment, you agree that you have read our return policy, that you agree with our return policy, and that you will abide by our return policy.

FREE shipping within the United States. Orders paid for using Zelle are shipped within 24 hours. Exceptions are holidays and weekends. Orders paid for using a check will ship after a seven business day hold. All items will be fully insured when shipped. Certain items will also require a signature upon delivery. We ship via USPS, UPS and FedEx depending upon the size and weight of the package and its destination.

Worldwide shipping
We ship worldwide. Payment for international orders is accepted via international bank wire transfer. If you are an international client and would like to make a purchase, please contact us for payment instructions. International shipping will incur a shipping charge. You are responsible for any customs and duties.

Layaway is available for all of our items. Terms are 25% down and 90 days to pay off. Layaway payments are accepted via Zelle, checks and bank wire. 

Please be sure before you place an item on layaway. If you cancel your layaway or are unable to pay it off after 90 days, we retain 10% of the price of the item. Any remaining monies will be refunded back to you. 

If we extend your layaway under special circumstances past 90 days and you are unable to pay it off after the extension, we will retain 25% of the price of the item. Any remaining monies will be refunded. Layaway returns follow the same guidelines stated in the above return policy, but will be charged a 35% restocking fee.

Contact us with the item you would like to purchase on layaway and the payment method you would like to use. We will need your name, mailing address and phone number to start your layaway account. Once your deposit is paid, your item will be placed on layaway. You can make additional payments at any time during your layaway, or pay the remaining amount at the end of the 90-day period.

At Jill’s Consignment, accessible from https://www.jillsconsignment.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Jill’s Consignment and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Jill’s Consignment. This policy is not applicable to any information collected offline or via channels other than this website..

Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

We may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information
We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • For mailing/shipping purposes

Log Files
Jill’s Consignment follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons
Like any other website, Jill’s Consignment uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read the Cookies article on Generate Privacy Policy website.

Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Jill’s Consignment.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Jill’s Consignment, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Jill’s Consignment has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies
Jill’s Consignment’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Jill’s Consignment does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.